Privacy Policy

Last Updated: 9 August 2025

This Privacy Policy explains how Indo Fashion collects, uses, stores, and protects personal information when you visit or use indofashion.live.

Indo Fashion is committed to protecting your personal data in accordance with the EU General Data Protection Regulation (GDPR), Italian Legislative Decree 196/2003 as amended by Legislative Decree 101/2018, and other applicable Italian and European data protection laws.

1. Data Controller

The Data Controller responsible for the processing of personal data is:

INDO FASHION

VAT Number (P.IVA): 13456150013
Registered Address: Co.unione Sovietica 337, Torino 10135 (TO), Italy
Email: indofaishion@gmail.com
Phone: +39 371 744 4549
Website: indofashion.live

For questions or requests regarding the processing of personal data, you may contact us using the details above.

2. Personal Data We Collect

Depending on how you use our website, we may collect the following categories of personal data.

Information You Provide Directly

When you create an account, place an order, contact us, or request information, we may collect:

  • First and last name
  • Company/business name
  • Billing address
  • Shipping address
  • Email address
  • Telephone number
  • Information required to process your order
  • Information submitted through contact forms
  • Business information voluntarily provided by you

Order Information

When you place an order, we may process information including:

  • Products ordered
  • Quantities ordered
  • Order value
  • Billing and shipping information
  • Payment method
  • Order status
  • Communications relating to your order

Payment card details may be processed directly by the relevant payment service provider and are not normally stored by Indo Fashion.

Technical and Browsing Information

When you visit our website, certain technical information may be automatically collected, including:

  • IP address
  • Browser type and version
  • Operating system
  • Device information
  • Date and time of access
  • Pages visited
  • Technical information relating to your connection

This information may be used to maintain website security, functionality, and performance.

3. How We Use Your Personal Data

We may use personal data for the following purposes:

  1. To operate and maintain our website.
  2. To create and manage customer accounts.
  3. To receive and process orders.
  4. To process payments.
  5. To arrange delivery and shipping.
  6. To provide customer support.
  7. To respond to enquiries and contact requests.
  8. To manage invoicing, accounting, and tax obligations.
  9. To prevent fraud, abuse, and unauthorized activities.
  10. To protect the security of our website and systems.
  11. To comply with legal and regulatory obligations.
  12. To send newsletters and marketing communications where legally permitted and where required, with your consent.
  13. To analyse and improve our website and services where permitted by applicable law.

4. Legal Basis for Processing

We process personal data based on one or more of the following legal grounds:

  • Performance of a contract or steps taken at the user’s request before entering into a contract;
  • Compliance with legal obligations;
  • Our legitimate interests, where applicable and where those interests do not override your rights and freedoms;
  • Your consent, where consent is required by applicable law.

Where processing is based on consent, you may withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

5. Payment Information

Payments made through our website may be processed by third-party payment service providers.

Depending on the payment method selected, our website may support payment networks and services including:

  • Visa
  • Mastercard
  • American Express
  • Apple Pay

Payment providers may process payment information in accordance with their own privacy and security policies.

Indo Fashion does not normally collect or store complete payment card details on its own systems.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

  • Enable essential website functionality;
  • Maintain shopping carts and checkout functionality;
  • Remember user preferences;
  • Improve website performance;
  • Analyse website usage where permitted;
  • Support marketing activities where applicable and where legally permitted.

Essential cookies may be used where necessary for the operation of the website.

Non-essential cookies will be used in accordance with applicable cookie and privacy laws and, where required, only after obtaining the user’s consent.

For more information, please refer to our Cookie Policy.

7. Newsletter and Marketing Communications

If you subscribe to our newsletter or provide consent to receive marketing communications, we may use your email address to send information such as:

  • New products and collections;
  • New arrivals;
  • Wholesale offers;
  • Business updates;
  • Promotional communications.

You can unsubscribe from marketing communications at any time by using the unsubscribe link included in our emails or by contacting us directly.

8. Sharing of Personal Data

We may share personal data, where necessary, with trusted service providers who assist us in operating our business and website, including:

  • Website hosting and IT service providers;
  • E-commerce and website service providers;
  • Payment service providers;
  • Courier and shipping companies;
  • Accounting, tax, legal, and professional advisers;
  • Customer support providers;
  • Email and newsletter service providers;
  • Public authorities and government bodies where required by law.

Such parties will only process personal data to the extent necessary to provide their services or fulfil their legal obligations.

9. International Data Transfers

Some of our service providers may process personal data outside the European Economic Area (EEA).

Where personal data is transferred outside the EEA, Indo Fashion will take appropriate measures to ensure that such transfers comply with applicable data protection laws.

Where required, appropriate safeguards may include an adequacy decision issued by the European Commission or Standard Contractual Clauses (SCCs).

10. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected.

Order, invoice, accounting, and transaction information may be retained for the period required by applicable tax, accounting, and legal obligations.

Marketing information will generally be retained until you withdraw your consent or for the period permitted by applicable law.

After the applicable retention period expires, personal data will be deleted or anonymised where technically and legally appropriate.

11. Data Security

Indo Fashion implements appropriate technical and organisational measures designed to protect personal data against unauthorized access, loss, misuse, alteration, destruction, or unlawful disclosure.

However, no method of transmitting information over the Internet or storing information electronically can be guaranteed to be completely secure.

12. Your Data Protection Rights

Under Articles 15–22 of the GDPR, and where applicable, you may have the right to:

  • Request access to your personal data;
  • Request correction of inaccurate or incomplete data;
  • Request deletion of your personal data;
  • Request restriction of processing;
  • Object to certain processing activities;
  • Request data portability;
  • Withdraw consent where processing is based on consent;
  • Request information about automated decision-making where applicable.

To exercise your rights, please contact us at:

Email: indofaishion@gmail.com
Phone: +39 371 744 4549

We may request reasonable information to verify your identity before processing certain requests.

13. Right to Lodge a Complaint

If you believe that your personal data has been processed unlawfully or that your data protection rights have been violated, you have the right to lodge a complaint with the competent data protection supervisory authority.

For Italy, the relevant authority is:

Garante per la protezione dei dati personali

14. Business and Professional Customers

Indo Fashion operates as a wholesale fashion supplier and primarily provides products and services to professional customers, retailers, businesses, and other commercial buyers.

The website may therefore collect business-related information where necessary to process wholesale enquiries, orders, invoices, deliveries, and customer relationships.

15. Children’s Privacy

Our website and wholesale services are intended primarily for adults and professional/business customers.

Indo Fashion does not knowingly collect personal information from children for commercial purposes.

If we become aware that personal data has been collected from a child without appropriate authorization, we will take reasonable steps to delete such information.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website functionality, services, or applicable legal requirements.

Any updated version will be published on this page together with the applicable “Last Updated” date.

17. Contact Us

If you have any questions about this Privacy Policy or how we process personal data, please contact:

INDO FASHION

P.IVA: 13456150013
Address: Co.unione Sovietica 337, Torino 10135 (TO), Italy
Email: indofaishion@gmail.com
Phone: +39 371 744 4549
Website: indofashion.live

Shopping Cart