Last Updated: 9 August 2025
Welcome to Indo Fashion. These Terms & Conditions govern your use of indofashion.live and the purchase of products through our website.
By accessing our website or placing an order, you agree to these Terms & Conditions. Please read them carefully before using our services.
1. Company Information
Business Name: Indo Fashion
P.IVA: 13456150013
Address: Co.unione Sovietica 337, Torino 10135 (TO), Italy
Email: indofaishion@gmail.com
Phone: +39 371 744 4549
Website: indofashion.live
Indo Fashion is an Italy-based wholesale fashion supplier.
2. Wholesale Business
Indo Fashion operates primarily as a B2B wholesale fashion supplier.
Our products are intended for professional customers, including:
- Fashion retailers
- Boutiques
- Clothing stores
- Resellers
- Online retailers
- Businesses
- Professional buyers
The standard Minimum Order Quantity (MOQ) is 500 pieces.
By placing an order, the customer confirms that the purchase is being made for business or professional purposes where applicable.
3. Products
We make reasonable efforts to ensure that product descriptions, photographs, colours, sizes, specifications, and other information displayed on the website are accurate.
However, minor differences may occur due to:
- Screen and device settings;
- Lighting used in product photography;
- Manufacturing variations;
- Colour batches;
- Measurement tolerances.
Product availability may change without prior notice.
Indo Fashion reserves the right to correct product descriptions, prices, images, or other information where an error has occurred.
4. Prices
All prices displayed on the website are wholesale prices unless otherwise stated.
Prices and applicable taxes may vary depending on the customer’s location, business status, and applicable tax regulations.
Any applicable VAT, customs duties, import charges, or other taxes will be handled according to applicable law and the agreed shipping terms.
Indo Fashion reserves the right to change prices at any time.
Price changes will not affect orders already accepted by Indo Fashion, except in cases of obvious pricing or technical errors.
5. Minimum Order Quantity
The standard minimum order quantity is:
500 pieces per order.
Customers are responsible for ensuring that their order meets the applicable MOQ before completing checkout.
Indo Fashion reserves the right to reject, cancel, or request modification of an order that does not meet the required minimum quantity.
6. Placing an Order
Customers may place orders through the website by adding products to the shopping cart and completing the checkout process.
Submitting an order constitutes an offer to purchase the selected products.
An order is considered accepted when Indo Fashion confirms the order or begins processing it, subject to these Terms & Conditions.
We reserve the right to refuse or cancel an order in circumstances including:
- Products being unavailable;
- The MOQ not being met;
- Incorrect product or pricing information;
- Payment failure;
- Suspicious or fraudulent activity;
- Incorrect customer information;
- Technical errors;
- Circumstances beyond our reasonable control.
If an order is cancelled after payment has been received, any applicable refund will normally be made using the original payment method.
7. Payment
The website may accept the following payment methods:
- Visa
- Mastercard
- American Express
- Apple Pay
Payments may be processed by third-party payment providers.
Customers must provide accurate payment and billing information.
An order will normally be processed only after successful payment authorization or receipt of payment.
Indo Fashion is not responsible for payment delays caused by banks, card issuers, payment providers, or technical problems outside our control.
8. Shipping and Delivery
Orders will be delivered to the shipping address provided by the customer.
Estimated delivery times are provided for guidance and may vary depending on the destination, courier, product availability, customs procedures, and other circumstances.
Delivery may be delayed due to:
- Courier or transport delays;
- Customs procedures;
- Public holidays;
- Weather conditions;
- Supply chain issues;
- Government restrictions;
- Other circumstances beyond our reasonable control.
Customers are responsible for providing a complete and accurate delivery address.
For additional information, please refer to our Shipping Policy.
9. Order Inspection
Customers should inspect their order as soon as reasonably possible after delivery.
If products are damaged, defective, incorrect, or missing, customers should contact Indo Fashion promptly and provide:
- Order number;
- Product details;
- Description of the issue;
- Photographs or videos where appropriate.
This information may be required to investigate the claim.
10. Returns and Refunds
As Indo Fashion operates primarily as a B2B wholesale supplier, returns and refunds are handled according to the applicable commercial terms and applicable law.
Customers must contact Indo Fashion and receive return authorization before sending products back.
Products returned without prior authorization may be refused.
Unless otherwise agreed, returned products should be:
- Unworn;
- Unused;
- In their original condition;
- Properly packaged;
- Accompanied by the relevant order information.
Products that have been worn, washed, altered, damaged, or otherwise used may not qualify for return.
For further details, please refer to our Returns & Refund Policy.
Nothing in these Terms & Conditions is intended to exclude or restrict any mandatory rights that cannot legally be excluded under applicable law.
11. Defective or Incorrect Products
If a customer receives a product that is defective, damaged, or materially different from the product ordered, the customer should contact Indo Fashion as soon as possible.
After reviewing the claim, Indo Fashion may provide an appropriate remedy, which may include:
- Replacement;
- Credit;
- Refund;
- Partial refund;
- Another appropriate commercial solution.
The available remedy will depend on the circumstances and applicable law.
12. Intellectual Property
All content published on indofashion.live, including:
- Indo Fashion branding;
- Logos;
- Product photographs;
- Product descriptions;
- Images;
- Graphics;
- Videos;
- Website design;
- Text and other materials
is owned by or licensed to Indo Fashion unless otherwise stated.
No content may be copied, reproduced, modified, distributed, republished, or commercially used without prior written permission.
13. Customer Accounts
Where account registration is available, customers are responsible for maintaining the confidentiality of their account information and passwords.
Customers must provide accurate and current information.
Customers are responsible for activities carried out through their account unless unauthorized access occurred through no fault of their own.
Indo Fashion reserves the right to suspend or terminate accounts where misuse, fraudulent activity, or violation of these Terms & Conditions is suspected.
14. Website Availability
We aim to keep indofashion.live available and functioning correctly.
However, we do not guarantee that the website will always be:
- Available without interruption;
- Free from errors;
- Free from viruses or harmful components;
- Compatible with every device or browser.
Temporary interruptions may occur due to maintenance, technical problems, security measures, hosting issues, or circumstances beyond our reasonable control.
15. Third-Party Services
The website may use third-party providers for services including:
- Payment processing;
- Shipping and delivery;
- Website hosting;
- Analytics;
- Marketing;
- Security;
- Email and communications.
Third-party services may have their own terms and privacy policies.
Customers should review the applicable policies of such third-party providers where appropriate.
16. Limitation of Liability
To the maximum extent permitted by applicable law, Indo Fashion will not be liable for indirect, incidental, special, or consequential losses arising from the use of the